Privacy Policy

Learn how we collect, use, and protect your data when you use Repopilot.

Repopilot knows that the information you give us is important. We take care of and are responsible for all of your business information and customer feedback. Read this Privacy Policy to learn about the data we gather, how we put it to use, and the implications for you as a Repopilot user.

1. What We Collect

To make Repopilot work smoothly for you, we collect a few different types of information.

Information you share with us

When you sign up or get in touch with us, you may need to give us some basic information, such as your name, email address, phone number, and company information. We can better set up your account and help you with this information.

Data from your review activity

Because Repopilot is all about managing reviews, we handle your business's reviews, responses, and other related data. This lets you control everything from one place.

Payment-related details

If you choose a paid plan, a safe third-party payment service will handle your payment. We don't keep all of your credit card or bank information. We only keep essential billing information like transaction records and subscription status.

Basic usage data

We automatically collect certain data about you, such as your IP address, browser type, and platform usage habits. This enables us to complete tasks more quickly and effectively.

2. How We Use Your Information

We use your information in ways that directly support your experience with Repopilot. This includes:

Setting up and managing your account
Helping you respond to reviews more efficiently
Processing payments and managing subscriptions
Improving features, performance, and usability
Communicating important updates or support-related messages
Keeping the platform secure and reliable

We don't use your data in ways that are unrelated to the service you signed up for.

3. How Payments Are Handled

Repopilot uses secure third-party payment gateways to process all of your payments. What this means for you:

Your sensitive payment details are encrypted and handled securely by the payment provider
Repopilot does not store or directly process full card or banking information
Payment providers may handle your data according to their own policies

This approach helps ensure your financial information stays protected.

4. Cookies & Tracking

Cookies help us make your experience better by remembering your choices and letting us know how the platform is being used. You can turn off cookies in your browser settings, but some sections of the platform may not work right if you do.

5. When We Share Data

We don't sell your personal information. We only share data when it's necessary, such as:

With trusted partners who help us run the platform (like hosting, analytics, or payment providers)
If required to comply with legal obligations
To protect the safety, rights, or security of our users and platform

Anyone we work with is expected to handle your data responsibly.

6. How We Keep Your Data Safe

We care about your safety and rely on industry-standard practices to keep your information safe, such as secure systems, limited access, and continuous monitoring. That being said, no system is fully safe, but we always try to make things as safe as we can.

7. How Long We Keep Your Data

We will retain your data for the length of time required to successfully carry out our duties and adhere to applicable laws. Please let us know if you would like us to remove your data from Repopilot, and we will comply with your request.

8. Your Control Over Your Data

You have control over your information. Depending on your location, you may be able to:

Request access to your data
Ask for corrections or updates
Request the deletion of your data

You can reach out to us anytime for this; we're here to help.

9. Third-Party Platforms

Repopilot may connect with external platforms (like review platforms or other tools). While we integrate with them to make your experience better, their data practices are governed by their own policies. We recommend reviewing those separately.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any moment in response to platform or user demand changes. When that happens, we will update the date up top. Continued use of Repopilot constitutes your acceptance of these revisions.